Payten is a long standing player in the European payment ecosystem. Over the years, the company has built a strong reputation by delivering end to end payment solutions for banks, financial institutions, and large merchants. Their role in the industry is deeply operational, meaning reliability, compliance, and security are not just expectations but baseline requirements.
The focus was on automating the EFT POS installation process, a critical operational flow used by banks and financial institutions when deploying POS terminals to merchants. The challenge was clear from the start. The solution had to be delivered extremely fast, it had to integrate seamlessly into existing systems, and it had to meet strict industry standards without introducing visual or functional noise.
Within a very short timeframe, we were responsible for defining the structure, interaction logic, and final interface of the POS terminal screens. This project later became a foundation for a much broader white label B2B solution we designed for Payten’s banking and financial clients.
The work started with mapping the complete installation and setup journey from an operational point of view. Before touching visuals, we focused on understanding how installation technicians, banking systems, and backend services interact during POS deployment. Every screen was mapped in sequence, with special attention given to edge cases, validation steps, and moments where errors could occur.
Wireframes were used to define hierarchy, screen transitions, and decision points. The goal at this stage was clarity and speed, not visual polish. Each screen had a single responsibility, with actions and feedback designed to minimize ambiguity during real world use.
Once the flow was validated, we moved into high fidelity design. The interfaces were built strictly within Payten’s brand system and visual guidelines, ensuring consistency with their wider product ecosystem. At the same time, we introduced subtle refinements in spacing, contrast, and information grouping to improve readability on POS hardware, which comes with its own physical and technical constraints.
The solution operates in the financial and banking industry, serving enterprise level clients such as banks, processors, and large merchant networks. One concrete example of its application is within OTP Bank, where the system was utilized as part of their POS deployment infrastructure.
For clients like OTP Bank, the value lies in speed, security, and standardization. The automated installation flow allows POS terminals to be set up quickly with minimal manual intervention, while ensuring that all steps follow predefined, secure procedures. This significantly reduces setup time, lowers operational errors, and helps banks maintain compliance with internal and regulatory requirements.
Because the system is designed as a white label capable solution, it adapts easily to different banking environments without sacrificing consistency or control. This flexibility is critical in an industry where each client has its own processes but expects enterprise grade reliability.
This project was delivered in under a week, which required tight alignment, fast decision making, and a very focused process. The client needed a solution urgently, but there was no room for compromise in precision or quality. The final result balanced speed of execution with strict adherence to Payten’s brand standards and the expectations of the financial industry.
Although small in scope and timeline, this project played an important role in a larger collaboration. It demonstrated how complex, security sensitive flows can be designed quickly when the process is clear, and it laid the groundwork for the more extensive white label B2B solutions that followed.
