Hotel Vrujci
From Legacy to Luxury: How We Rebranded and Digitally Transformed Serbia’s Iconic Thermal Spa Hotel into a Modern, High-Converting Wellness Destination
Project overview

When new owners took over Hotel Vrujci, they weren’t just renovating rooms — they were reviving a legacy.

This iconic thermal spa hotel had history, recognition, and loyal guests.What it didn’t have? A brand, website, and booking system built for the modern wellness traveler.

GROWWW delivered a complete end-to-end transformation:

From visual identity and offline materials to a conversion-driven website, integrated OTA booking engine, SEO content, and full CRM automation.

Client
Hotel Vrujci, Thermal Spa & Wellness Resort - Serbia
Software & Stack
Figma, WordPress, OTA Sync, Mailchimp, Pixel/GA4, Yoast SEO
Scope of Work
Full visual rebrand (logo, fonts, colors), Redesign of hotel and spa print materials (rooms, pools, menus, signage), Ux & UI design for new WordPress-based website, Full SEO audit + optimized content writing, Embedding of OTA Sync booking engine (no redirects), Integration of CRM system synced with site and booking engine, Pixel + event tracking for conversations and remarketing
Visual Identity Rebranding

We redefined Hotel Vrujci’s brand identity to reflect its healing thermal waters and serene spa experience:

Logo redesign inspired by flowing water symmetry and wellness calm

Color system centered on soft blue hues and mineral tones

Typography mix of classic elegance and clean readability.

Design applied across all materials:

In-room brochures

Pool & spa signage

Restaurant & bar menus

Promo leaflets and visitor info.

Website Design & Development

The new website was built with two goals:

Communicate modern wellness luxury

Drive direct, on-site reservations

Fully custom WordPress build with smooth UX flow

Homepage designed as scroll-based brand journey

Room types, spa info, dining, and offers clearly separated

Booking CTAs placed contextually throughout experience

Mobile-first optimization for booking on the go.

OTA SYNC Booking Engine Integration

We fully integrated OTA Sync into the website — a next-gen hotel booking & property management system — to maximize conversions and control the user experience.

Seamless, Native Booking
Booking engine embedded directly into hotel site (no external redirect)

Fast, user-friendly interface aligned with site design

Enables pixel tracking, retargeting, and scroll-triggered event capture

Real-Time Rates, Upsells & Add-ons
Live inventory management synced with major OTAs (Booking.com, Airbnb...)

Add-ons like breakfast, massages, parking configured via OTA dashboard

Multi-language and mobile-read.

CRM-Ready Data Sync
Integrated with guest CRM: new leads, past visitors, and loyal guests all flow into a unified system for remarketing and newsletter targeting

SEO Audit & Content Optimization

We performed a full technical SEO audit before launch, then aligned all content with user search intent:

Keyword strategy aligned to local travel & wellness intent

Optimized metadata, H-tag hierarchy, and URLs

Custom SEO-optimized copy for all rooms, spa services, offers, and policies

Local SEO setup for maps, reviews, schema, and contact structure

CRM Integration

To ensure long-term guest loyalty and communication, we deployed a custom CRM system:

Connected directly to OTA Sync and website forms

Captures leads from bookings, interest forms, newsletter signups

Segment-based email flows for new guests, returning visitors, and offers

Easy campaign execution through Mailchimp with full analytics.

Deliverables

Hotel Vrujci had a rich tradition and strong recognition, but it lacked the digital infrastructure to thrive in today’s hospitality market.
We delivered a complete transformation – from a refreshed visual identity and branded offline materials, to a high-converting website with seamlessly integrated OTA Sync booking and a CRM system unifying all guest touchpoints.
Guests can now book faster and more intuitively, while the hotel retains full control over data, communication, and upselling opportunities.
SEO optimization and advanced tracking ensure a steady flow of new visitors and precisely targeted campaigns.
The result is a hotel that doesn’t just look modern – it operates as a fully equipped digital hospitality ecosystem, built to scale and grow.

Project Summary

Hotel Vrujci was a legacy hospitality brand with rich tradition — but lacked a digital infrastructure built for modern growth.

We led a full rebrand and rebuild:
From print materials to CRM logic, OTA-powered booking, and conversion-first UX, GROWWW transformed the hotel into a high-performing wellness destination — both online and offline.

Beautiful branding, seamless booking, measurable performance.

Let’s work on your brand together!
Let’s create brands!
Need expert help scaling your brand, optimizing your growth engine, or launching your next big move?
Need expert help scaling your brand,
optimizing your growth engine, or launching your next big move?
LET’S TALK STRATEGY
Serbia Office
Kolarčeva 4,
Stari Grad, Belgrade
Belgrade time 5:10 PM